Health for private customers

We help our customers improve their physical health, mental strength and wellbeing. We proactively motivate for a healthy and balanced life now and in the future. We base our efforts on the individual customer's life and offer a product and service palette within both prevention and health as key components.

We help our customers improve their physical health, mental strength and wellbeing. We proactively motivate for a healthy and balanced life now and in the future. We base our efforts on the individual customer's life and offer a product and service palette within both prevention and health as key components.

Health program for customers

In continuation of our special focus on health, we have a comprehensive health program for our customers. We help customers to a healthier life and better well-being both physically and mentally.

We have a special focus on the prevention of injuries and illnesses, but we also help when an injury or an illness have occurred. In these situations, we help to limit the extent of the injury or disease as much as possible - and we help ensure that our customers stay healthy and well.

The many efforts can come into play in relation to loss of earning capacity insurance, health insurance, occupational injury insurance and accident and liability insurance. We evaluate our efforts on an ongoing basis and can see that the efforts make a significant difference for our customers.




Health app

When our customers have two or more insurances with us, we offer free access to our Health aid app, Sundhedshjælp. This app provides free access to a Danish-speaking doctor every day between 6am – 9pm, no matter where in the world you are. In addition to video consultations, you can also get an independent medical assessment of a nuisance, a symptom or a diagnosis.

In 2023, we have seen a rise in both registered user, consultations, and second opinions.This underlines the need for easy access to a supplement to the public health care system.

The Helath Care app is an important element in strengthening the prevention of injuries and diseases. The app has been very well received by our customers as 94% of the customers are satisfied or very satisfied with the app.

When we work with health, we do so based on Sustainable Development Goal 3.4 By 2030, early mortality due to non-communicable diseases must be reduced by a third through prevention and treatment, and mental health and well-being must be promoted.




Results for 2023

  • 469,711
    private customers

    gets free access to our Health Care app

  • 55,267
    agricultural customers

    gets free access to our Health Care app

  • 94%
    of the customers

    are satisfied or very satisfied with the app.

Contact

Marie-Louise Krogh Bisgaard
Head of Sustainability
mobile 30 65 53 76
Marie Uldall Thomsen
Sustainability Consultant